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Terms and Conditions

DISCLAIMERS

 

All the information on this website is published in good faith and for general information purposes only.

 

We do not make any warranties about the completeness, reliability and accuracy of this information.

Any action you take upon the information on our website is at your own risk.

We are not liable for any losses and damages in connection with the use of our website.

 

From our resource page, you can visit other websites by following hyperlinks to these sites.

Our intent is to only provide links to useful and ethical websites.

We have no control over the content and nature of these sites and the links to other websites do not imply a recommendation for all the content available on such sites.

 

Please also be aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control.

 

Should you engage our services, our company makes no warranty or representation concerning the success of the application to the Consulate or the favorable outcome of any legal action that may be undertaken.

 

All decisions regarding dual citizenship applications are at the sole discretion of the Italian government authorities reviewing the application. All statements by our staff are statements of opinion only.

 

Your Italian Citizenship Fairy does not guarantee the result of the request that will be sent to the public sources.

In acting purely as an intermediary, we still rely on the work of officials who may or may not cooperate.

 

With specific reference to the procurement of Italian records, records may be kept in separate physical archives and not yet digitalized, may have changed location, or suffered damages, thus reducing the chances of success.

The most typical reason for failure in procuring them is due to a customer tasking us to request an individual document to the wrong town of origin. Kindly be reminded that all family documents in Italy are only maintained in the exact town where the ancestor was born and used to live.

 

Your Italian Citizenship Fairy is not responsible for any mistakes U.S. vital records offices or Italian Town halls make in issuing the vital records.

If there are discrepancies in the vital records, for instance,  year of birth, or last names of either the father or the mother, we recommend the vital records to be corrected and it is ultimately your decision to do so or not.

 

REFUND/CANCELLATION POLICY

Order confirmation emails are sent to clients when their order has been received and processed.

 

Refunds for orders cancelled within 24 hours are issued for 90% of the amount paid.

To cancel an order contact ciao@youritaliancitizenshipfairy.com.

Refunds are not provided for cancellations after 24 hours of order confirmation.

 

We do not offer refunds in the event that no record is found by a U.S. or Italian government source.

 

While we aim to complete all applications in a timely manner we can make no assurances as to the availability of documents or the timeliness of responses of the government sources that issue the required documents.

In the event a public source notifies us that the record or records could not be found, you may want to perform some additional research to make sure the information you provide is correct.

 

PRIVACY POLICY

This privacy notice applies solely to information collected by this web site.

We are the sole owners of the information collected on this site.

 

We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.

 

We will not share your information with any third party outside of our organization, other than as necessary to complete your order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.